Our Policies & FAQ

Is it safe?

Bebe Perla chewable necklaces, teething necklaces, safety firstYes! The FDA approved silicone we use is lead, latex, BPA, PVC and phthalate free. They are completely non toxic and so are the cords. Silicone is ideal for this as it's odorless, tasteless and will not support the growth of bacteria or mold.

Our products not only exceed Canadian standards, but they also surpass ASTM F 963-11 standard consumer safety specifications for toy safety in the United States (material quality, flammability, small objects, accessible edges, accessible points, cords and elastics in toys and plastic film.). They are also in compliance with Public Law 110-314 (Consumer Product Safety Improvement Act of 2008, CPSIA for lead and phthalates).

They are designed to be worn by adults and should not be left with unattended babies. Our kids products are designed for children ages 2+. Strong biters can break the beads please make sure to regularly inspect them and discard the product immediately if damage is found.


What are they?

Our Mommy Necklaces are designed to be worn only by caregivers. They are fashionable, à la mode and beneficial to Bébé as they can have it to relieve their teething pain.

As we know our daughter wants to look like Mommy... Our Little One's Necklaces line are fun, safe to be worn and chew on (for nail bitter).

Finally, our Bébé line will entertain your little ones for hours as they will have something to chew on righ at their finger tips.

  1. 100% silicone beads - Soft on the gum /new teeth. Very resistant but NOT indestructible, and they will need to be replaced if damaged.
  2. BPA, phthalates, cadmium, lead, metals FREE
  3. Easy cleaned with dish soap and water and are dishwasher safe (top rack)
  4. Easily chilled in the refrigerator for unusually difficult times
  5. All pendants feature a safety breakaway clasp to avoid any strangulation

What about children with sensory issues?

All the products are perfect not only as fashion accessories, but also for kids with sensory processing disorders (SPD), autism, ADHD and other special needs.

They are designed to be worn by adults and should not be left with unattended babies. Our kids products are designed for children ages 2+.

Strong biters can break the beads please make sure to regularly inspect them and discard the product immediately if damage is found.


Shipping

We ship your order within 3 business day, please allow 10 business days for your package to arrive as Canada Post may experience delays.

Bebe Perla is NOT responsible for delays. While we do everything we can to ensure your order is delivered in a timely manner, Bebe Perla will not be liable for any loss or damage incurred by any person as a result of delay caused by the mail carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

If you do not receive your order and didn't pay for expedited shipping, we will send you another product BUT you will be asked to pay for EXPEDITED shipping by e-transfer at bebeperla.sales@gmail.com

All orders over $80 have FREE SHIPPING

Canada:
For orders under $45 shipping is a flat rate: $3.95
For order $45 to $80 shipping is a flat rate: $9.95 - $14.95 depending on your Province

United States:
For orders under $30 shipping is a flat rate: $5.95
For order $30 to $80 shipping is a flat rate: $9.95
International is $10.95.

How quickly will my order ship out?

As fast as our little arms can wrap up your goodies! Our processing time is usually 1 - 3 business day.


Returns

Only unopened package can be returned

We want you to be fully satisfied with your purchase and will work with you if you are not but unfortunately, there will be no refund.

Please let us know the reason for your return and contact us as soon as possible at : bebeperla.sales@gmail.com within 14 days of delivery.

Unfortunately, shipping costs are non-refundable and you will have to pay for returns shipping.